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Warranty

Watson designs and builds its products within the framework of ISO quality management, environmental and safety processes. Our products are warranted to be free from defects in materials and workmanship for life (minor limitations and exceptions described below). If your Watson product covered by this warranty fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion. Only original, unaltered, and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, improper installation, negligence, normal wear and tear, or the natural breakdown of materials over an extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

Limitations and Exceptions:

  • This warranty applies only to the original purchasers of the product
  • Colorfastness is not warranted
  • This warranty does not apply to the appearance, durability, quality, behavior, colorfastness, or any other attribute of COM (Customer’s Own Materials, including laminate) or any other non-standard Watson material specified by the customer after application to a Watson product.
  • All component parts not manufactured by Watson shall be covered by the original manufacturer’s warranty. This includes motors and electrical components.
  • Exceptions to Watson's lifetime warranty include Etch markerboard writing surfaces (5 years) and Neighborhood Light (1 year)

Warranty Period

Lifetime
All components manufactured by Watson

Seven Years
Linak motors and electrical components

Five Years
Other motors and electrical components

Etch Markerboard writing surfaces

One Year
Neighborhood Light

EXCEPT AS STATED ABOVE, WATSON MAKES NO EXPRESS OR IMPLIED WARRANTIES AS TO ANY PRODUCT AND IN PARTICULAR MAKES NO WARRANTY OF FITNESS FOR ANY PARTICULAR PRODUCT EXCEPT FOR USE AS STANDARD OFFICE FURNITURE. PRODUCT REPAIR OR REPLACEMENT IS THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY AND ALL PRODUCT DEFECTS.

The remedies provided above are the Customer’s sole remedies for any failure of Watson to comply with its obligations regarding the workmanship of its products.

Effective DECEMBER 2023

26246 Twelve Trees Lane NW, Poulsbo, Washington 98370
360.394.1300 watsonfurniture.com

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